SIL is now a Platinum Level partner of Oracle. The Oracle Partner Network (OPN) Platinum Level was awarded to confirm SIL’s in-depth expertise and excellence in delivering state-of–the-art technology solutions to public and private organisations in the African region. It also supports the fact that SIL has the ability to demonstrate its capability to deliver the right solutions, whatever the needs and nature of businesses.
With its new OPN level, SIL now has access to new tools which will help to better understand and implement Oracle solutions to the demanding regional market. With its Platinum status, SIL receives higher level of engagement, commitment and resources from Oracle. SIL now gets high priority, 24 hours, access to the highest level Oracle Advanced Customer Services and also benefits from dedicated Oracle business consultancy services.
This achievement also certifies the high degree of expertise and commitment of SIL professionals. This OPN level offers resources to train and support specialized knowledge of Oracle products and solutions and SIL employees can have around the clock access to the Oracle University Knowledge Center. SIL also receives previews of upcoming Oracle products and upgrades and can thus adopt a proactive approach with its customers in terms of innovative product and service propositions and client training.
This major accomplishment is tailored to fit in SIL’s objective as being the leading integrated ICT service provider in the regional market and this OPN platinum level enables SIL to be in a better position to bring more added value service in terms of knowledge sharing and training.