Our Expertise

Building strong relationships through collaborative innovation

Quality and Certifications

SIL places strong emphasis on quality and exceptional customer service.

Our focus on maintaining high standards is reflected in our ISO9001 certification, a testament to our commitment for over two decades.

We prioritise building strong connections with customers, employees, suppliers, and partners.

By taking a customer-centric approach, we strive to understand and meet the individual needs and challenges of our clients.

Through cultivating these relationships, we aspire to be a trusted partner for organisations navigating their digital transformation, providing reliable support, expertise, and innovative solutions to help them succeed.

The "Made in Moris" Label for TaMIS HR

SIL began the labelling process in 2020 and decided to participate in this initiative for multiple reasons. TaMIS is entirely developed in Mauritius in accordance with stringent international quality standards, and has proven successful with our clients.

By embracing the Made in Moris label, we demonstrate our commitment to ongoing improvement. We see this label as a tribute to the talent and expertise of our development team.

Indeed, TaMIS epitomises the ethos of ‘Locally Made’, highlighting that locally crafted products are as, if not more, effective than ‘imported’ ones. It incorporates the essential functionalities of a high-performance HR software while also considering local requirements and laws.

As a responsible company with over three decades of experience in Mauritius, SIL recognises the significance of the “Made in Moris” label in the local industry and supports this movement aimed at showcases and uplifts Mauritian know-how.

Our Clients

Customer service

SIL has a dedicated department focused on customer service, with the purpose of delivering top-tier assistance and service to customers in the ICT business environment.

The customer service helpdesk is a live interface to customers for reporting service requests and queries by phone, fax and email. Such requests are logged onto the database and immediately passed on to the appropriate department and attended within reasonable delay with constant follow ups.

SIL is committed to achieve consistent customer satisfaction through adequate training of our employees, adherence to proven processes, meeting and exceeding customer requirements, and by maintaining an organisational culture that fosters continual improvement and innovation.

Our Partners

Integrated Financial Management Information System (IFMIS) Integrated Tax Administration Solution (ITAS) Crime Occurrence Tracking System (COTS) Advance Passenger Information System (APIS) Business Registration Solution (BRS) Vehicle Registration and Licensing Solution Health Information System Social Service – Pension and Benefit System Social Service – Child Protection Register (CPR) Digital Identity – Civil Status Electoral Registration Human Capital Management (HCM) eRegistry System Digital Signature Solution
Cybersecurity Solution Private Cloud Solution Hybrid Cloud Solution Managed Services Mobile Applications Development Document Management System (DMS) Digital Signature Tamis Financial Customer Relationship Management (CRM) Tamis HR & Payroll
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